Sharing your location with the flexhive by Hudson app

When you first install the app or update to the latest version, you'll be asked to allow flexhive to use your location.

This is required for the check in/out feature, but if you are not using this feature, you can choose not to allow if you wish.

If you are using the check in/out feature, ensure you select Allow While Using App and ensure Precise location is ON

Instructions on how to do this for your device type are below

iPhone

If you already tapped Don't Allow previously, you can change this in your Settings.

1. Go to Settings > Privacy & Security > Location Services
2. Find the flexhive by Hudson app from your app list
3. Select "While using the App"
4. Toggle "Precise Location" to ON
5. Sign out of the app and back in again and try again

Android

Ensure you select While Using the App and Precise location (NOT Approximate)

If you already tapped Don't Allow previously, you can change this in your Settings;

• Launch the Settings app, and then select Location.
• View the list of apps that have permission to access the device’s location and edit the permission settings.
• Select App permissions, in the Location settings menu.
• Check the apps that can access the device's location.
• For example, if you want to allow the Camera app to use the location, select Allow only while using the app.

Or, you can do this via App Permissions following these steps:

1. On your device, open the Settings app.
2. Tap Apps.
3. Tap the app you want to change. If you can't find it, tap See all apps. Then, choose your app.
4. Tap Permissions.
   • If you allowed or denied any permissions for the app, you’ll find them here.

5. For location, camera, and microphone permissions, you may be able to choose from the below, ensure you choose either All the time OR Allow only while using the app:

• All the time: For location only. The app can use the permission at any time, even when you’re not using the app.
• Allow only while using the app: The app can use the permission only when you're using that app.
• Ask every time: Every time you open the app, it'll ask to use the permission. It can use the permission until you’re done with the app.
• Don't allow: The app cannot use the permission, even when you’re using the app.

Microsoft Laptops/Desktops

If you are using the flexhive app on a PC, you may find the location is not as accurate as a mobile device.

You may be at your worksite but it advises you are too far away. There are a couple of things you can try to resolve this:

Try and adjust your settings (Start > Privacy > Location) to allow the browser you are using to access your precise location

Then ensure you are allowing the flexhive URL access to your location

You can also install the flexhive by Hudson app onto your desktop, and give this app access to your location

MAC Laptops/Computers

If you use a MAC & have installed the app on your computer, please follow the link here for a step by step guide on how to share your location with the app

If you are accessing the app via your Safari browser, this guide can help you work through the steps to ensure you are sharing your location with our website